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Wolf Creek Partners
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Aligning Purpose, People, Process with expertise in business and healthcare administration, behavioral science, and organizational change.
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Aligning Purpose, People, Process with expertise in business and healthcare administration, behavioral science, and organizational change, WolfCreek helps leaders and Organizations to:- Explore and articulate purpose,vision, and values – from the frontline to the CEO;
- Create blame-free work environments which support and encourage innovation, accountability, teamwork and safety;
- Develop and implement processes which make it easier for people to create “exquisite” business results.
The following courses are offered individually or as integrated programs, based on the client’s needs:Aligning Intentions: All too frequently people’s intentions and actions don’t line up, resulting in outcomes that were not anticipated and or wanted.A three-day intensive course,focused on getting the outcomes you intend to get by exploring the following key principles:- To get different results, you have to think and act differently;
- To build commitment to change, you have to believe that change is necessary, possible and personally rewarding;
- To achieve results, people must replace fear with trust;
- To sustain results, leaders must replace fear and blame with hope and accountability.
Improving Business Processes Across the EnterpriseCustomers are often won or lost based on how well an organization navigates the “hand-offs” or “white spaces” between functions or process steps. However, the accountability for hand-offs is rarely clear. WolfCreek Partners has developed a unique approach to working with teams to maximize the quality, productivity and customer value achieved by your core processes, operational and administrative.Thoughtful DialogueSuccessful leaders have learned the advantages and disadvantages of swift action: quick results. But not necessarily the desired ones. Striking a balance between collaboration and decisiveness is a key competency for leaders today. This course teaches leaders how to help groups “think out loud,” to assure all ideas are aired and explored before important decisions are made.Intention To Action: Taking it BackA 3-to 4-month onsite commitment to you, wherein selected participants and teams within your organization integrate new ways of thinking and acting into daily work. This component is frequently referred to as “walking the talk.”It Begins With You: Leadership Development Helping leaders move from competent managers to high performing leaders. Includes 360-Degree Leadership competency assessment tool and personal/team leadership coaching. Getting Off the Starting Block When actions and solutions seem clear, why is it that progress gets stalled? In this course, leaders demonstrate their commitment to new values, behaviors and concepts by using them to solve recurring organizational problems or to move a stalled strategy. WolfCreek works with leaders to understand and act upon the human beliefs and behaviors that stand in progress’ way.Finding Focus in Abnormal Times:One of the most challenging times for any business is restoring order after a significant disruption. The disturbance can be as predictable as downsizing or leadership changes, or as unexpected and unsettling as a national, political or economic crisis. Regardless of the event and circumstances,leaders must find ways to help people cope with fear, grief or anxiety and focus their energy on the task at hand. WolfCreek partners interacts with leaders to minimize paralyzing reactions in times of uncertainty,and to help people recover and return to optimum productivity.The Healthcare Forum:A national forum and leadership development program for healthcare and health policy leaders. Supported by a not-for-profit foundation, healthcare leaders will gather in 2002 to address the gap between ever-increasing and exciting discoveries in healthcare and wellness and the declining healthcare delivery system and financial infrastructure, to support the fair distribution thereof to all communities.Patient Safety: An Integrated ApproachMedical error rates continue to rise in the healthcare industry, despite efforts to improve processes and procedures. What’s missing? A culture where people can acknowledge and learn from mistakes and failures. Where they can ask for help or step aside when they are uncertain, instead of putting a patient at risk. WolfCreek Partners works with providers to build trust and improve communication, so errors are prevented and not hidden or repeated.
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Linda Brown-Schaeff541-482-8240linda@wolfcreekpartners.comTerri Wolfe805-649-1404terri@wolfcreekpartners.com
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